AddressTHE ROLE
The role, reporting to Contract Director, is to offer point of contact, guidance, organisation and co-ordination on GPA contract matters including Call – Off management and fee billing. The role also covers supporting the Contract Director and senior team and has a direct reporting line to the client.
RESPONSIBILITIES
Provide Account Management services for the GPA contract including DEFRA.
Support Contract Director to deliver instruction.
Point of contact for senior members of the GPA team, wider BNNPPRE team and client.
Manage invoicing for the instruction including core fee, call – off instructions and forecasting, keeping internal and external process under review and up to date. Present fee position and requirements to the client to ensure speedy fee payment.
Manage, coordinate and be point of contact for all Call-Off work including management of PO receipt, internal reporting and provide input into external transaction reporting. This includes transaction KYC.
Assess all potential conflicts for both the existing portfolio and new additions. Report conflicts internally and to the client utilizing agreed processes.
Liaising with departments within GPA to deliver key information / data as required.
Support team with internal rotas and manage key spreadsheets and trackers if required. Compiling and managing spreadsheets for the team.
Compile presentations for the delivery of the instruction internally and externally.
Manage and provide induction for new members of the team.
Work with the client to provide regular workshops to facilitate team working.
Oversee inbox and manage processes for queries if required.
Assisting the team to meet deadlines and delivery of work streams.
Setting up meetings, taking minutes keeping and ensure all reporting meets deadlines.
PERSON SPECIFICATION
Independent working, with ability to assess the key issues and priorities
Strong organisational, project management and administration skills.
Experienced user of IT systems and Microsoft packages, including Microsoft Word, Excel, PowerPoint, Outlook and general formatting.
Diary management and experience organising complex schedules.
Working with CRM systems to invoice and manage fee billing
Mature and professional approach, confident in taking initiative to problem-solving.
Controlling and monitoring even workload, experienced in meeting deadlines and working under pressure.
Attention to detail and accuracy.
Excellent communication, presentation and interpersonal.
Working well as a team member, demonstrating responsibility, patience and understanding of other’s needs.
We are proud to offer award-winning benefits to support and reward our employees:
Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
