Guest Experience Supervisor

New Hotel opening! Guest Experience Supervisor

We are recruiting for a Guest Experience Supervisorfor one of the Coolest New opening Hotels coming to Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton (expected in 2024) promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.

As a Master of your Craft, you will…

• Inspire others: you lead by example, enthusing your team by sharing your passion for outstanding customer service.


• Empower the Guest Experience team by providing an inspiring service culture through briefings, team meetings, and coaching.


• Manage and develop your team by leading by example.


• Have a good knowledge of the Hoxton/Shoreditch area.


• Create opportunities to go above and beyond for our guest and make their stay memorable


• Have full operational knowledge of all procedures, with a strong working knowledge of Opera

As our Guest Experience Supervisor, you will receive:

• Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro-rata) - these increase with service!


• Salary: £13.00 per hour


• Discounted gym memberships


• Access to free financial and mortgage advice


• Discounted hotel staff rates


• Two meals per day, every day (including days off if you wish to come in!)


• Great Learning and development opportunities

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.