Guest Experience Supervisor

New Hotel opening!
Guest Experience SupervisorWe are recruiting for a
Guest Experience Supervisor
for one of the Coolest New opening Hotels coming to Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton (expected in 2024) promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.As a Master of your Craft, you will…Inspire others: you lead by example, enthusing your team by sharing your passion for outstanding customer service.Empower the Guest Experience team by providing an inspiring service culture through briefings, team meetings, and coaching.Manage and develop your team by leading by example.Have a good knowledge of the Hoxton/Shoreditch area.Create opportunities to go above and beyond for our guest and make their stay memorableHave full operational knowledge of all procedures, with a strong working knowledge of OperaAs our Guest Experience Supervisor, you will receive:Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro-rata) - these increase with service!