Head Of Business Improvement

Top reasons to work for this client:

• Basic salary to 70k per annum.
• + 10% Bonus  
• Hybrid working; Manchester City Centre office 2-3 days per week.
• Joining a high growth and award-winning name in the Property / Build to Rent Sector.
• Brand new role to drive Business Improvement.
• Focus areas: Quality, Compliance, Audit, Risk, Process Mapping, Policy, Data & Reporting.
• Be a key member of the Senior Management Team / reporting into the Exec Team.
• Opportunity to build a team around you and make a significant impact.
• Blend of strategy and ‘sleeves rolled up’ operations partnering with the Business.
• Autonomous, fast paced, positive, team company culture.
• 30 days holiday + your birthday + Bank Holidays.
• Private medical & cash plan, pension, cycle to work, season ticket loan, eye tests.

Core responsibilities will typically include:

• Prioritise and agree the Business Improvement projects, which underpin the strategic objectives and key operational requirements.
• To own the Policy tree and partner with key stakeholders to ensure a full suite of comprehensive and compliant policies.
• To support a cyclical review process.
• To develop, implement and ensure delivery of the Procurement Strategy.
• To establish and support processes to ensure the Association’s business and customer data is accurate, relevant and maintained.
• To partner the Technology team and Operations to establish and support systems to enable the accurate and timely reporting of Management Information.
• To develop an audit strategy, which delivers recommendations on internal control enhancements and how to mitigate issues identified that are both practical and sustainable.
• To assess organisation wide compliance with internal policies and procedures, legislation and regulations, service standards and controls addressing operational risks.

Expected Qualifications, Skills & Experience:

• Relevant experience delivering Business Improvement initiatives hands on.
• Quality, Compliance and Risk, experience of implementing robust risk strategies/frameworks and working to make sure there are internal controls in place and the business is compliant.
• Able to understand governance, best practice and regulatory requirements within industry and advise the business on new requirements.
• Comfortable managing the internal audit piece and mitigating issues.
• Experienced developing and reviewing processes & policies to ensure compliance.
• Ability to use Process mapping (current tool being used is ProMapp).
• Effective Project Management skills (ideally hold Prince 2)
• Natural affinity with data & reporting, comfortable presenting to the Exec Team.
• Ability to engage colleagues, bringing people on the journey to drive Business Improvement.
• Degree Educated.

Ideal: Property Sector experience.