Head Of Commercial Insight

Head of Commercial Insight - up to £70k

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We operate a network of around 100 campsites, have a membership of over 340,000 households and a turnvover of c£60m.

We are currently recruiting for a Head of Commercial Insights to lead our dedicated Insights Team of nine employees.

Reporting to the Director of Commercial Insights, the successful candidate will be responsible for utilising data and insight to inform all commercial decisions whilst leading a team across customer insights, pricing, revenue management, commercial analysis, and reporting.

You will also support the Director of Commercial Insight with wider strategic work, supporting forecast business modelling and revenue planning.

It's an exciting time to join the organisation and be a part of our continued growth. The Club have invested into key new systems, this gives the team unique a opportunity to develop strategies on how data capture and insight are utilised, continuing to be central to decision making.

Key duties will include:

• Lead, Manage and coach the Insights department.
• Identify and propose opportunities for the Club providing suggestions, updates and reports to senior management.
• Understand the campsite network commercial dynamics, the key drivers at site and network level and use Commercial Insight to help prioritise capital spend.
• Develop and elevate data and insights capabilities across the organisation, acting as the champion for best practice.
• Work collaboratively with the Head of Digital and Marketing to grow sales and income.
• Offer insight into how the network could evolve over time to drive EBIDA growth.
• To be a thought leader, keeping abreast of external trends and developments and changing circumstances to adapt the role, team focus and department accordingly.
• Utilise tools such as Power BI, SSRS, Excel and other data driven initiatives to develop the Club’s reporting capabilities across all out products.
• Oversee commercial modelling of existing and new opportunities and assess viability.
• Pricing strategy development across all products, leading on dynamic pricing and longer-term planning.
• Be hands on with data and reporting, lead by example in your approach to data, analysis, and insight generation.

To be considered for this post you should have the following skills or experience:

• Advanced Level of Power BI, Excel, SSRS and SQL
• Significant experience of a similar role with focus on Commercial Insight
• Significant experience of leading and developing a team.
• Strong understanding of profit and loss, and financial performance
• Excellent interpersonal and communication skills
• A degree in Business, Data Science or Economics, is desirable.

As part of our newly introduced hybrid working pattern, you will be required to work in the office on Monday and Wednesday each week, with the option of working from home on Tuesday, Thursday, and Friday. Working hours for this post are 37.5 hours per week Monday - Friday.

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years and these days, as well as having campsites in fantastic locations we hold our own music festival, Torchlight.

To be part of the next phase of our journey, please send in a cv and cover letting, with salary expectation for the attention of Barny Baker, Recruitment Manager.

Due to the high volume of applications normally received unfortunately it is not possible for the Club to communicate back with each applicant so please note that if you do not hear from the Club within 2 weeks of sending your application you should assume that unfortunately you have not been successful on this occasion. Candidates selected for interview will normally be contacted by telephone and email.

The Camping and Caravanning Club actively promotes equality, diversity, and inclusion. We match the needs of the Club with skills and experience of candidates, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.