Head Of Design

As Head of Design Operations, you lead the framework and tools that incorporate the vision, principles and deployment of Experience design strategy and standards. This role will require significant credible design experience and expertise coupled with the ability to influence and assert customer centric investment in Experience design.

Client Details

Retail bank in London who are looking for a hire of Head of Design Operations

Description

Experience design is one of the few teams whose work is spread across and visible to all businesses in the Group.

You'll play a vital role in ensuring all design and engineering work creates a cohesive experience for all customers of the bank

Evolve a centre of Design operations and forge new cohesive ways for working across all design philosophies and incorporate these into design delivery.

Accountable for ensuring design asset reuse and design outcomes that are fit for purpose, assuring consistency and adherence to design standards and practices across all divisions.

Ensuring that the Design team are using the latest design methodology and principles and are proactively employing advanced technology, tools and methods to deploy our capabilities in cutting edge ways

Profile

Proven experience of leading a team to solve complex problems, translating strategic intent into customer centred group application.

Proven record in establishing and driving innovation led design

Ability to critically think about problems with an innovative and strategic mind-set and to shape and challenge across design disciplines

Credibility in executive forums with a track record of effectively communicating and influencing stakeholders at all levels

Relevant experience and understanding of digital and financial services with vision on where the industry is heading

Significant experience of digital product management and ownership experience

Can demonstrate relevant experience leading multi-brand, multi-platform design teams, preferably in financial services

Can demonstrate the ability to understand and navigate a large organisation's multiple platforms, channels and code bases to then shape a sustainable strategy that can benefit all areas

Can demonstrate putting the customer at the heart of their decisions and has proof of advocating and improving the accessibility and inclusivity of Designs and code

Can demonstrate the ability to manage multiple design and engineering deliveries at the same time

Has experience bringing together and running a multi-disciplinary team, including design and development, to achieve objectives through an agile delivery model

Job Offer

Permanent opportunity

£100k salary

Working in Central London - hybrid