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Form of work
SalaryCFG offers organisational/b2b membership to charities to benefit their charity finance teams, and corporate partner membership to selected organisations who work within the charity sector.
As Head of Membership, you will be responsible for developing and implementing CFG’s charity and corporate membership recruitment and retention strategy. You will have a ‘digital first’ mindset, and can ensure data, systems and processes are developed to meet organisational goals.
We are seeking someone who has proven business development skills, is comfortable with attaining large financial and commercial targets, is hands-on, able to analyse data and draw insights from macro and microenvironments, in order to build a strong engagement and retention strategy. You are able to strike a superb balance between commercial acumen and member service provision, so that our offerings are tailored, sustainable and effective.
A natural leader, you will guide the charity membership and corporate member teams and share expertise and knowledge with colleagues across the organisation. You will be a people person with the ability to influence and negotiate and be at ease with dealing with senior executives and Board of Trustees.
In short, we're looking for a business development and membership recruitment and retention expert, to help us build our existing membership and increase engagement with our current members. We hope that's you!
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Tuesday 27 February at 9am, and shortlisting will take place that week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
An extra three days' leave for the office Christmas closure.
Wellbeing week closures
Time off for personal health appointments.
Hybrid and remote flexible working options.
Four paid volunteering days every year.
A generous flexitime policy that allows employees to create a good work-life balance.
Access to eye care vouchers and contribution to the cost of new glasses.
Access to our mental wellbeing platform, Plumm.
Enhanced sick pay, as well as enhanced parental and adoption leave policies
Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
