Head Of Housing Options

Head of Housing Options

Salary: £63,255 - £85,507

The Housing Options Service is on a transformational journey, with the ambition of being the best in class. We are looking for a dynamic, agile and forward-thinking Head of Housing Options, who can help us continue on this journey and who is committed to delivering excellent services to our customers.

The post-holder will inspire and lead the Housing Options Service, ensuring the delivery of a holistic, high quality, customer focussed service to households in housing need, which is right first time. You will be responsible for ensuring that the Council meets all of its statutory obligations in relation to homelessness, allocations and regulatory requirements. There are significant financial challenges, and you will need to bring innovative and creative ideas to the table to reduce use of unsuitable emergency accommodation, with particular emphasis on the prevention and resolution of Housing need and homelessness to enable improved housing and wellbeing. Overall, you will demonstrate a commitment to developing and motivating a high performing team as well as contributing to a positive culture within the workplace.

You will be a member of Community Services Senior Leadership Team, providing effective leadership, guidance and support to deliver change and service modernisation. You will deliver a service plan that supports delivery of the Council Business Plan and associated outcomes plans and demand management strategies. Working in close collaboration with Planning and Housing, you will support the creation and deployment of a single joined up housing vision and strategy that effectively delivers housing services against the Duchy’s housing demand.

We are looking for someone whose style and approach will reflect our values: We are kind and compassionate; We trust each other, and we are trustworthy; We are honest and we act with integrity; We are collaborative and work openly with residents, partners and colleagues; We treat everyone fairly and with respect. Your behaviours will demonstrate an ability to work together, be resourceful, take personal responsibility and deliver engaging leadership.

You will hold a CIH or equivalent professional qualification with substantial and sustained post-qualification experience at a senior level in a housing-related field. A qualification in leadership or management is also desirable. This role needs to continue our journey of transformation, address the ongoing issues of unprecedented demand and seek to deliver a culture of continuous improvement where the customer is placed at the centre of all we do.

The Council has a focus on reducing the use of emergency and temporary accommodation and you will be able to bring fresh ideas to the table to support this aim. You will be able to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate courses of action to address identified issues. You will have a proven track record of successfully devising and implementing strategies, policies and procedures and the ability to motivate staff through periods of change. You will also need to work collaboratively, across both services and directorates and with external partners.

Closing date: 12th May.

To apply, please visit our website via the button below.