Head Of Marketing

Together, we make journeys happen. We’re looking for an exceptional senior leader to head up our marketing and customer service teams and continue our journey into the future.

The North Yorkshire Moors Railway has an incredible opportunity for an experienced Head of Marketing to join our unique, award-winning charity. We’re powered by people, and you’ll be leading our small marketing and customer service teams, working across marketing, PR and commercial. We never stand still, and you’ll be joining us at an exciting time in our journey as we roll out a new brand identity and look ahead to a packed programme of special events.

If you’re driven and passionate about travel, tourism and attractions and want a role where you can make a real difference then we could be the perfect fit. You’ll be joining a dedicated team with foundations in the past but a focus on the future – we all believe heritage is worth preserving and sharing. In return, you’ll enjoy a fabulous package of pay and benefits.

We’re passionate about our vision and values and will look to you to be an ambassador to help us share them.

• CARE: People matter to us. We support one another by showing kindness and respect; encouraging development, embracing diversity, and creating a safe, inclusive environment.
• ENGAGE: We celebrate our heritage by sharing our passion, skills and knowledge to connect with our team, visitors, partners and communities.
• INSPIRE: Create a can-do, positive and enjoyable environment which enables people to contribute, grow and make a difference.
• ADAPT: Working together to embrace change, ensuring we are innovative, resilient, relevant and sustainable.

About you:

You’ll bring a wealth of experience and skills from a senior leadership position in a busy consumer focused marketing role – ideally in tourism, heritage or passenger transport. You’ll be dedicated to ensuring we deliver first class communications and customer service that encourage people to visit, learn, shop, volunteer and donate and to ensure that we can keep running for many years to come. Focused on delivering a strong return on investment, you’ll use your commercial expertise to shape award-winning impactful marketing campaigns that bring the railway to life. You’ll be competent across the full marketing mix and lead the crafting of integrated campaigns that make us stand out as best in class. Like us, you won’t stand still. You’ll bring creativity, ideas, commercial insight, enthusiasm and thinking that’s outside the box. Your passion will inspire all those you work with and help you build strong relationships both inside and outside the railway. Keen to learn, thrive and grow in the role, you’ll also be a natural leader, passionate about developing staff and volunteers to ensure they can give their best and flourish.  

Job Details:

• Head of Marketing, Pickering
• Salary dependent upon experience.                                                                    
• Hours 36.5 hours per week
• Closing date Friday 2^nd February. First interviews Thursday 15^th February
• Second Interviews Monday 26^th February
• Shortlisted candidates will also be invited to chat to members of our Board

Benefits:

• 75% reduced rate travel on the national rail network (rail card can be applied for after 1 month’s service) and Free standard travel on NYMR
• 6 weeks annual leave per year (22 days plus bank holidays, increasing with service)
• Access to an Employee Assistance Programme, for you and your immediate family
• Free Car Parking and discounts in NYMR shops and tearooms

If you’re keen to discover more, please read the Job Profile and complete the application form available on our NYMR website.  Please send your completed application form to hr@nymr.co.uk before the advertised closing date.

We welcome candidates who would like to chat informally about the role aHead of application . Please contact Emma Farley by e-mail on hr@nymr.co.uk

NYMR is committed to safe and fair recruitment, safeguarding, and protecting all our visitors, volunteers and employees.  We make sure all our staff are vetted appropriately according to their role, selected, trained, and supervised fairly and to a high standard. We support our staff to enable them to demonstrate our values of: CARE:  ENGAGE:  INSPIRE:  ADAPT