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SalaryJoin a Family Run Home care company who is pushing the boundaries in quality care in the home.
Have you got a great attention to detail, and a passion for delivering a great service?
Have you got excellent I.T skills and an innovative mindset?
We can offer you an inclusive and supportive work environment, opportunities to learn and develop, and be part of an award-winning service.
Right at Home Solent and Southampton provide premium quality home care to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide, and are recognised as one of the top industry leaders in the UK.
We are actively recruiting an ambitious, driven, and meticulous team member for our growing office in Fareham to deliver training and assess new packages. There will be potential to grow into a managerial role, if not, its also a great position to support our current Management Team.
- Great rates of Pay
- Directors who are genuinely passionate about Home Care
- Excellent training and support from National office
- Ability to progress
- Bonus Scheme
- Established office team and CareGiving team
- Rated CQC Outstanding
- WorkBuzz 5 Employer Award
- Blue Light Card discount at 1000's of outlets
- Company pension
- Annual review of Salary
The successful candidate will have a thorough understanding of CQC regulations and experience in taking the lead with completing accurate audits in a Care environment. Under the direction of the Registered Manager, you will be responsible for ensuring the compliant delivery of outstanding Care across our territory. You will have exceptional people management and communication skills to support and coach our fantastic team of CareGivers. This role will require a great deal of flexibility and you will need to be focussed in achieving operational goals and targets.
Main Duties and Responsibilities
- Support the development of systems to evaluate and improve capturing evidence of an outstanding care service.
- To maintain robust monitoring, evaluation and quality assurance systems, reporting any concerns to the Registered Manager and company Director.
- To support the teams in order to deliver results to meet the expectations of our clients and governing bodies
- Ensure outstanding compliance across the business and to support the business in achieving Outstanding feedback from CQC and Local Authority and Right at Home inspections
- To assist in the responsibility of staff – to plan, allocate and evaluate the quality of work and training needs
- Ensure consistent application of Right at Home policies, procedures and approved practice; and to promote the aims of the business
- Continually review and improve processes to ensure the most effective and efficient service is being delivered
- To carry out robust spot checks, service reviews, observations and file/ documentation audits.
Qualifications and Experience
- Hold a QCF / NVQ Level 2/3 is desirable.
- In depth understanding of CQC assessment criteria and other regulatory requirements
- Junior management experience of service provision in the care industry
- Experience managing a team, conducting meetings and appraisals.
We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.
Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.
Job Type: Full-time
Salary: £24,000.00-£26,000.00 per year
