Healthcare Assistant

Are you looking for a new challenge? Would you like to work as part of a friendly committed team?
An opportunity has arisen to join the outpatient department at Royal Cornwall Hospital.
Our team is committed to excellence, in both the service we provide our patients and the support we give our staff. We are looking to recruit an enthusiastic, skilled motivated Band 3 Healthcare Assistant to join our friendly team.
An ability to work flexibly to meet the needs of the service and a willingness to enhance skills/knowledge as required is essential. The successful applicant will need to have relevant skills and experience.
Demonstrate throughout all interventions and tasks the RCHT Nursing and Midwifery 5 key elements and Trust values.
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
Provide basic information to patients, family/visitors/carers and colleagues
Aware of the importance of accurate documentation and contribute to reports of patients’ activity and progress
Accept constructive feedback.
Give constructive feedback to colleagues.
Participate in discussions about patient care and ward/departmental development, including handover and team meetings.
Maintain patient confidentiality.
Maintain professional boundaries and working relationships with patients and colleagues.
An interest in wound care would be an advantage.
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Work health assessments
Criminal record check standards
Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.