Address
Form of workHelpdesk Administrator
Are you ready to be part of a forward-thinking team?
At FORTH®, we're looking for a proactive and organised Helpdesk Administrator to join our Reactive Department. You'll play a crucial role in planning, managing, and billing reactive call-out works while providing exceptional support to our helpdesk activities.
[Onsite - Mon - Fri - 8 - 5pm]
Key Responsibilities:
- Plan, manage, and organise all reactive call-out works.
- Support the helpdesk function with phone and helpdesk activities.
- Collaborate with the maintenance team to minimise business disruptions.
- Produce and report on reactive invoicing.
What We Offer:
- Competitive salary.
- A supportive, inclusive, and innovative working environment.
- Opportunities for personal and professional growth.
- Complimentary Spec Savers eye tests and glasses.
- Audible subscription to encourage personal and professional development.
- Modern office facilities with an onsite gym.
Who We Need:
- Detail-oriented with strong organisational and planning skills.
- Financially aware and proficient in Microsoft Office and CAFM (Big Change).
- Customer-focused with excellent management and service delivery skills.
- Industry understanding and critical thinking abilities are a plus.
Why FORTH®?
Join a team that values forward-thinking, continuous improvement, and a can-do attitude.
If you are a highly organised administrator with excellent communication skills, we would love to hear from you. Join our team at FORTH® Building Services and contribute to our mission of creating inspiring environments for our clients.
Apply now or send a CV to lucy.barton@forth.engineering, or call for more information on +44(0) (phone number removed).
FORTH® is committed to equal employment opportunities for all. We foster an inclusive and diverse workplace, ensuring fair treatment in all aspects of employment. Join us and help us cultivate a supportive environment where everyone is encouraged to succeed.
