Helpdesk Support Roles Available

We make careers happen!

We are seeking Helpdesk Support at Sodexo and we have opportunities across the United Kingdom! With our sites covering Healthcare to Corporate, Stadiums to Government, we're offering opportunities to to join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way! 

You'll support and provide technical assistance and support for incoming queries, respond to customers enquiries via phone and email and providing prompt and efficient support.

  What you’ll do:  

Respond promptly to incoming calls and emails according to client service level agreements.
Maintain high accuracy in information gathering and inputting.
Ensure all Helpdesk calls are received, recorded, and followed through to completion in a timely manner.

What you bring:  

Some experience in Microsoft Office applications (Word, Excel, PowerPoint).
Proactive, innovative, and eager to learn and develop.
Demonstration of excellent organisational skills
Great attention to detail
Thrives both independently and collaboratively within a team.

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Friendly Customers. Vibrant communities. Exciting Careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionA role where you'll love what you do!

Helpdesk Support Roles Available - Across the United Kingdom

Full time / Part time positions available

£11.44 - £13.50 per hour + Sodexo Benefits

 
About The CompanyAbout Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.