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Form of workAs a Hire Controlleryou will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.
Does this sound like a role for you? Read more…
About M Group Services Plant and Fleet and your team
With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets.
Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors.
As a Hire Controller you will part of the National Rental Team that transacts all Rental enquiries relating to Plant, Fleet, Accommodation, Site Services and Tool requirements.
Who you are?
You will support our front-line operations, by providing compliant, innovative and fit for purpose Vehicles, Plant, Tools & Equipment.
Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. We want to support our people as much as possible, therefore if you require a more flexible working arrangement, we would be happy to discuss this with you!
As the Hire Controller, you’ll get the opportunity to:
- Processing of all rental requirements through the Plant & Fleet Rental mailbox and transacting accordingly using management software (InspHire, Jaama Key2, Oracle).
- Liaising with the workshops to maximise utilisation of M Group Assets from all locations before placing orders with external Suppliers.
- Engage with our supply chain to satisfy requests not supplied from internal stock.
- Manage the external rental process, ensuring suppliers deliver/collect Plant or Fleet within the agreed time frames and our databases are accurately updated.
- Actively review external hire reports and exchange external Plant or Fleet for available internal assets.
- Continuously review and reconcile live hire reports, ensuring all management software is accurate at all times.
- Develop positive relationships with M Group Services Businesses’ and supply chain.
- Be proficient in all aspects of rental management and general administration.
- Manage and resolve invoice and general queries in a timely and efficient manner.
- Excellent communication and interpersonal skills, ability to relate to and work with colleagues, customers and suppliers.
- Administrative or Customer Service experience desirable
- Proven IT Skills with experience of Microsoft Office.
- Good written and oral communication skills
- Relevant experience within either the Plant or Fleet Industry in a similar role is desirable.
- Experience of Insphire and/or Jaama Key2 desirable
- 25 days' annual leave plus statutory holidays
- Discretionary annual bonus
- Contributory Pension scheme
- Life Assurance
- Access to our Employee Assistance Programme
- Cycle to work scheme
- Access to a wide range of discounts and special offers through our online rewards platform
Our vision is to be the leading service provider for essential infrastructure in the UK and Ireland.
The core values for our sustainable growth are:
- People – engaging and empowering everyone to deliver and grow
- Safety – putting health, wellbeing and safety of people first
- Delivery – helping deliver our clients’ business needs
- Integrity – behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.
#MGS
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
