Hotel Receptionist

It all begins with a cookie... Here at Doubletree by Hilton London Hyde Park, we CARE for our colleagues, as much as we do for our guests. Why should you join our team? Because we are genuinely passionate about delivering truly memorable experiences. Everyone can achieve their goals here, no matter who you are and where you come from, the career and learning opportunities are endless.

What’s in it for you:

· A competitive salary of £10.65 per hour, reviewed annually

· Front Office Incentive schemes withunlimited earning potential

· An industry leading Team Member Travel Programme with head-spinning discounts on room rates and Food and Beverage

· Learning and development opportunities throughout the year and through Hilton University

· A stable and comfortable work environment along with all the tools and trainings to do your job

· A free meal while on duty

· Yearly increasing holiday allowance to up to 33 days

· A real chance to grow your career where internal promotions are always considered as first option

· A smart uniform to wear with pride

· Team Member Referral Programme

· Free Parking (subject to availability)

What you will be doing:

As a Receptionist, you will be working with our Front Office team to create and deliver an exceptional welcome experience for our guests.

You will be at the forefront of our operations, welcoming our guests as they come through our doors, demonstrating superb knowledge of all hotel services, facilities, and room categories to provide a personalised and tailored experience. You will be enrolling guests into our Loyalty Programme and will actively work with the team to achieve departmental targets.

We are looking for someone who is passionate, friendly, and very eager to learn, weather you are an experienced hotelier or are new to the industry, we will provide you with all the trainings and tools to do and excel in your job. If you are looking for the first or next step in your career, you are willing to learn and to do well in a team of likeminded professionals, then look no further! Apply now!

Who we are:

From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we’re here to make our guests feel as comfortable as possible, right from the start. The niceness they experience with us stays with them long after they check out, and we wouldn’t have it any other way.

If you’d like to know more about this role, contact us directly.

Job Type: Part-time

Salary: £10.65 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Gym membership
• On-site gym
• On-site parking
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Experience:

• costumer service: 1 year (required)

Work Location: In person