Hotel Restaurant Manager

Major Recruitment Aberdeen have an exciting opportunity for a Hotel Restaurant Manager for a client in the Aberdeen area.

Our client is a luxurious & extremely well established hotel in the Aberdeen & surrounding area. Nestled on the outskirts of Aberdeen City Centre, our client is dedicated to providing our guests with unforgettable moments and impeccable service. We are working with our client to recruit a talented and passionate individual to join their team as a Hotel Restaurant Manager.

What will your duties be?

· To ensure the highest level of customer service is provided at all times

· To maximise revenue and profitability on an ongoing basis by upselling and actively pursuing any opportunities that arise

· To be financially aware on how role and department impacts on hotel profit and loss

· To recruit, train and develop staff as required to ensure effective team working and that the team meets the requirements of each individual customer and to ensure that the service offered to all customers is personal and memorable

· To maximise the use of resources and minimise costs wherever possible

· To support and contribute to the development of menus for the restaurant

· To manage the staff team to achieve agreed business objectives which are reviewed on a regular basis

· Liaise with corporate clients and customers with regard to meal planning and ensure all requirements are met

· To liaise with other departments as necessary with regard to corporate meal planning

· To be knowledgeable in all current licensing, health, safety and food hygiene requirements and to ensure that the restaurant staff are fully compliant

· To execute plans for staff development in liaison with the Senior Management Team

· To provide reports as required by the Senior Management Team / Owners

· To order, monitor and control costs and stock levels for liquor to ensure all requirements are met and ensure minimum wastage and security of stock

· To attend and contribute to all hotel meetings and training scheduled as required Front of House

· To lead the staff team and be the public face and to represent it as required

· To demonstrate excellent standards of service and behaviour to the team

· Co-ordinate the entire operation of the restaurant during scheduled shifts

· To roster staff as required to maximise the use of resources and minimise costs

· Meet and greet customers ensuring a warm welcome at all times

· To maintain high standards of conduct, dress, hygiene, uniforms, appearance and posture of all team members

· Respond to any customer complaints and take appropriate action

· Advise staff and customers on menu and wine choice

Housekeeping

· To ensure that all areas maintain a first class and positive visual impact

· Create and maintain the ambiance of the restaurant by controlling lighting, music, linen service, dinnerware etc

· Continually evaluate Health & Safety practices to ensure standards are met

Staffing

· To lead by example and motivate staff to achieve high standards of service that exceed customer expectations and to maximise productivity

· Manage all staff through shifts giving regular feedback

· To ensure effective communication and provision of information to all staff through briefings/meetings as considered necessary

· Schedule staff working hours and associated activities

· Identify individual training needs and develop staff to ensure they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency

· Performance manage staff as required and carry out regular reviews and annual appraisals

For more information, apply directly or call Sarah on .

INDFS