Address
Form of work
SalaryJob Description
Housing Assistant, Perth, PKC11115
£25,508 - £27,874 Fixed Term (until 31/03/2025)
Pullar House, 35 Kinnoull Street, Perth PH1 5GD
An exciting opportunity has arisen within the Housing Options Team in Pullar House. You will provide a customer focused housing options service to families and individuals who need affordable housing and a homeless advice service to persons who are homeless or threatened with homeless. You will also provide support to the Housing Options Officers on a daily basis and undertake a number of administrative duties including dealing with customers both on the telephone and also reception.
The Council is currently offering a hybrid working model, offering access to office working on some days/when required, on a temporary basis, with longer term options becoming available in the future. We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.
You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. The ability to understand basic relevant legislation is essential. The successful candidate should hold the following behaviours, skills and attitudes:
• sensitivity and empathy
• an interest in working with diverse social groups
• excellent communication skills (verbal and written)
• a customer-first approach to work
• negotiation and influencing skills
• leadership skills
• the ability to adapt to different situations
• self-motivation and tenacity
• problem-solving skills
• the ability to make decisions, work under pressure and to meet deadlines
• the ability to work flexibly, on their own initiative and as part of a team
• be resilient to cope with the demands of the role.
Candidates should ideally have experience of working in housing and or related environment; be computer literate with proven IT skills.
The Individual
If you would like any more information regarding this vacancy, please contact srobb@pkc.gov.uk
When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
What we can do for you
If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.
Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.
