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Form of work
SalaryAbout the role
As a Housing Officer, you’ll play a key role in providing a comprehensive and innovative housing advice service. You’ll be required to interview customers giving accurate and up to date housing advice, promoting the prevention of homelessness wherever possible using available resources. You’ll also proactively manage your own caseload and process homeless applications and relevant enquiries in accordance with legislation, providing temporary accommodation where necessary.
As a Housing Officer, you will be expected to cover the face to face duty service in Exmouth and Honiton.
About you
Passionate and motivated with a helpful and friendly ‘can do’ attitude, you’ll possess excellent communication and interpersonal skills and be highly organised. Attention to detail is essential, along with a willingness to go the extra mile for our customers. You’ll be able to work on your own initiative to drive cases forward and support the rest of the team where necessary. The nature of the role is pressurised so resilience and the ability to work under pressure are essential along with effective and accurate administration skills.
A valid driving licence and your own car are essential (reasonable adjustments may be possible according to the Equality Act).
About us
East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding. Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy. Our ambition is to be an outstanding council which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.
Apply
For an informal discussion, please contact Danielle Furzey, Housing Options Manager, on 01395 571660, or email dfurzey@eastdevon.gov.uk Or Angie Knight, Senior Housing Options Officer, on 01395 571504, or email angie.knight@eastdevon.gov.uk
Closing date: 24th March 2024
Interviews: W/c 1st April 2024
To apply, please click “Apply Now”.
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Salary: £33,945.00-£40,211.00 per year
Work Location: In person
