Address
Form of work
SalaryPlease note, the salary is pro rata.
The Role
The post holder will be responsible for undertaking a range of housing, and estate management functions including dealing with anti-social behaviour cases, neighbourhood management and fostering good landlord/tenant relationships for a ‘patch’ of properties. In undertaking these duties, you will be expected to oversee and progress community led projects that make a difference to residents.
Previous experience of working with the public in a similar capacity is essential.
Applicants must be able to drive as the postholder needs to be able to respond quickly to emergencies on estates, therefore a full current UK driving licence is essential. As a result you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data.
This post is permanent. The hours of work for this position are 18.5 per week, working Wednesday afternoons (3.42 hours) and Thursdays & Fridays (7.4 hours each day).
This post is based at Lancaster Town Hall, with hybrid working arrangements available.
The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.
The successful applicant will be subject to a basic clearance with the Disclosure and Barring Service.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
You will be an enthusiastic motivated individual, with a positive approach, who recognises the importance of working with residents in the management of their homes and estates. You should enjoy working with the public and be able to demonstrate a real commitment to providing excellent Customer Care and a top-quality service.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Closing date: 04.04.24
Job Types: Part-time, Permanent
Salary: £28,770.00-£33,945.00 per year
Expected hours: 18.5 per week
Work Location: In person
Reference ID: 153_23
