AddressThe Role
Here at Fortem we're currently recruiting for an HR Administrator to join our Fortem HR team at our Head Office in Hitchin. We are looking for someone to undertake all HR administration duties against defined service level agreements, act as first line support on the HR service desk and assist with all standard enquiries and advice, escalating as required and appropriate. Benefits include: • 25 days annual leave + bank holidays & your birthday off • Discounted gym memberships at national and local gyms • Up to £3,000 colleague referral fee • Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more
The Project
As the HR Administrator you will work with the HR team to provide a fast, efficient and professional telephone based service aiming for a high percentage of first time resolution prior to escalation. Duties will also include but not limited to: • Producing management statistics and reports relating to the Board Pack • Managing the administration of offers, changes, transfers and leavers • All ad-hoc administration duties as requested by the business or Team
Essential and Desirable Criteria
Essential • Ability to understand the business and balance commercial needs with assessed risks • Sound experience in managing varied administration tasks • Experience of managing problems by identifying potential solutions Desirable • Basic knowledge of employment law • Previous experience of working on a HR service desk • 2 years’ experience of working in an HR function • CIPD qualified or working towards Fortem embraces diversity in the workplace and encourages applications from all sectors of the community
Personal Qualities
We need someone to join and support our team who is proactive, customer focused, approachable with a can do attitude. At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours.
Additional Information
Some flexibility in working patterns is to be expected and a driving license is essential. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognise and rewards your achievements.
About Us
Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.
Job Reference: FOR03264
