Hr Team Leader

Job Title: HR Team Leader

Salary: £35,000-£45,000

Birmingham City Centre

Hybrid, Permanent

Purpose of the HR Team Leader:

The Team Lead will be responsible for supervising and developing a team of Operations Executives on delivering a highly efficient and timely administrative service to the UK team, internal and external clients.

Responsibilities of the HR Team Leader:

• Delegate and monitor the team's workload, while also giving development support and coaching to individuals where necessary
• Performance management of UK Operations Team member
• Encourage and promote a collaborative "one-team" culture
• Ensure service excellence in line with SLAs/KPIs across the function, both across UK and international teams.
• Act as point of escalation and investigate team errors
• Manage application, onboarding, compliance, timesheet and offboarding processes
• Producing and maintaining management information
• Assisting Senior Operations Manager with projects and continuous improvement initiatives

Requirements of the HR Team Leader:

• Experience of working in Recruitment, HR or administration role
• Experience within a shared services background is preferable.
• Experience of supervising a team is essential

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates