Information Assistant

Information Assistant

Salary: £23,753 per annum

Division/Department: CULC Student Experience, CULC Library and Learning Skills

Contract: Permanent, Full Time

Location: Coventry

Job Reference: 1306

Our Mission

Coventry University Group is a global education group with a mission of creating better futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them.

Coventry University London, situated in the heart of City of London, delivers a range of dynamic, industry-relevant courses designed to equip students with the knowledge and key skills required to operate successfully in a global business environment.

The Role

We are looking to appoint a full-time, Information Assistant to support our next exciting phase of development who will join a team of staff contributing to the provision of excellent library services based between Coventry University London and Coventry University Vauxhall.

This is an exciting time to join our rich and dynamic working environment, offering the opportunity to grow and develop your career in a modern, forward-thinking educational institution with a passion for creating, supporting, and developing the next generation of business leaders.

Duties will include dealing with customer enquiries and assisting them in their use of the library and IT, shelving and tidying of library material and carrying out administrative tasks.

Our Successful Candidate

With experience of working in a frontline role in a Library or similar customer service environment, you will be enthusiastic and reliable, self-motivated and be comfortable working both as part of a team and on your own. You will have excellent communication and interpersonal skills and will be able to deliver a quality customer service. Reliability and previous experience of team working are essential.

The normal working hours for this position are Monday to Friday 09:00 – 17:00, although flexibility to cover holidays 08:00 and 22:00 Monday to Friday and Saturday 13:00 – 19:00 will be required. This is a full-time position, although we may consider term-time only (40 weeks).

The Benefits

As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes:

· Excellent Employers Pension Contribution

· 30 days Annual leave plus Bank Holidays

· New Holiday Purchase Scheme up to 5 additional days

· BUPA Cash Plan

· 50% off Tuition Fee’s for staff dependants

· CU Reward Scheme – Discounts across a range of High Street/ Online Retailers

· New Electric Car Scheme

· Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experience of our students, colleagues and partners to create opportunities for all.

Job Description and Person Specification available on our website.

For informal discussion about the position, please contact Sibylla Parkhill via ae2839@coventry.ac.uk.

Closing Date: 5th February 2024

Job Types: Full-time, Permanent

Pay: Up to £23,753.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme

Work Location: In person

Reference ID: 1306