Address Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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Information Security Manager Tasks
Lead Investigations and Manage Team of Global Analysts
- Provide investigative direction to security analysts
- Review analyst cases and ensure timely investigations
- Ensure proper documentation in analyst ticket notes and reports
- Provide weekly, monthly, and quarterly metrics to stakeholders
- Carry a caseload and assist analysts with open cases
- Manage and participate in the on-call rotation
Investigate Data Privacy Security Incident Tickets:
- Manage a case load of multiple simultaneous on-going investigations.
- Develop a detailed understanding of the logistical and technical processes for travel booking.
- Identify affected data owner(s) and region(s).
- Chase stakeholders for relevant data and case facts.
- Determine root cause(s) of data privacy exposure.
- Initiate remediation with proper system owner(s).
- Provide detailed report to the Incident Response and Core Team.
Investigate Cybersecurity and Account Takeover Incident Tickets:
- Document Lost/Stolen Assets.
- Follow up and ensure police reports are filed in proper jurisdictions.
- Determine if URL/domain exception requests are malicious or benign
- Determine if fraudulent activity was initiated internally or externally
Investigate HR/Legal Request Incident Tickets:
- Document digital media assets on legal hold.
- Document digital media assets under internal investigation.
- Conduct forensically sound acquisition of GBT digital media.
- Provide detailed forensic report of requested data.
- Provide evidence to approved SME in a forensically sound process.
- Create account delegations for business continuity
- Be a liaison between Cybersecurity and the General Counsel Office
Position Requirements
- Interact daily with technical and non-technical employees and stakeholders.
- Be able to describe technical processes to non-technical stakeholders clearly and succinctly.
- Excellent verbal and written communication skills.
- A sound understanding of online booking and GDS mechanisms
- A sound understanding of information technology work flows.
- A sound understanding of forensic processes.
- Lead weekly meetings with legal and technical teams around incident investigations.
- Hybrid work location, including a minimum of 1 day per week in the London Office and 4 days per week from home
- Be available for call-outs nights and weekends for high and critical risk incidents
Location
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult
GBT Recruitment Privacy Statement
. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
