Infrastructure Analyst

Permanent, Part Time (18 hours per week)
We are now seeking an Infrastructure Analyst for IT Services – someone to ensure the availability of infrastructure services and systems across the South Thames Colleges Group.
Whilst based at Merton College, you will be responsible for Directory Services/Network/Server/Storage/Email and Backup for all College sites, providing support for ICT technologies and integrating their specialist areas within College Group systems.
You will work extensively with MS Active Directory, Packaging Tools (such as SCCM) and other infrastructure systems to prepare, distribute and install software packages and updates, and maintain the portfolio of applications for inclusion on the College computers and devices. You will liaise with Academic and Support staff to agree the timely deployment of yearly updates to the Core Software image and act as the support contact for infrastructure services and technologies.
This role will at times also include the support of other IT equipment that comes under the responsibilities of the IT Services, including desktop systems, audio visual and mobile devices.
So, if you hold a relevant Level 3 qualification and have a detailed understanding of Network Technology such as routers and switches (Firewalls, DMZ, VPN, IPsec and Proxy configurations) as well as Network Topologies and services (VOIP, TCP/IP, DHCP, DNS, FTP, SMTP, X400 and HTTPS), then we would be delighted to hear from you!
We ask that you have experience in monitoring and diagnosing issues in an infrastructure environment and have a detailed understanding of Active Directory, Desktop and Server operating systems. You will have a wealth of knowledge when it comes to IT security and its implementation and of Microsoft System Management Tools. As our Infrastructure Analyst, you will have experience of LAN/WAN concepts and have knowledge of wireless technologies.
Furthermore, you will be results focused, be able to work independently, without direct supervision, and have a flexible approach, able to resolve problems effectively while under pressure.
Closing date for the return of completed applications is 29th March 2024
The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.
As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.
As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.
When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.