Address
Form of workInside Sales Account Manager (German Speaking)
Location: Sunbury-on-Thames
Salary: £30,000 - £32,000 + Bonus + Benefits
Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch)
Hybrid Working
Sponsorship Available
My client based in Sunbury on Thames is looking for an Inside Sales Account Manager who is fluent in both German and English. You will provide sales support, manage relationships and maintain customer satisfaction at all times with, distribution and assembler customers in specified territories. You will also develop business with existing customers, conduct customer business reviews and ensure you’re providing both correct and competitive pricing.
Responsibilities:
1. To pro-actively manage and develop the business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.
2. To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
3. To coordinate where necessary with other Kingston departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.
4. To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
5. To anticipate and develop plans, which reflect the future needs of the customer.
6. To support the relevant Business Development Managers in the field at all times.
7. To manage inventory levels based on customer and inventory forecasts and ROPs.
8. To work with the RMA department to resolve returns issues.
Person Specification:
Fluent English and German spoken and written to business level.
Previous IT product-related knowledge is desirable but not essential.
Experience in sales / account management.
Excellent communication skills
Excellent organisational skills with the ability to meet tight deadlines
Excellent time management skills
Excellent negotiation skills
Excellent numerical skills
Pro-active with the ability to use independent judgment
Benefits:
Free parking
Subsidised public transports costs
Private medical insurance
Private dental
Subsidised gym membership
Enhanced maternity and paternity leave
Employer supported volunteering
