Insurance Services Trainer

Your new company

As a leading provider in the insurance and legal services, my client is committed to excellence, growth, and innovation.

Your new role

As a Training Specialist, you will play a pivotal role in enhancing the team's capabilities. Your focus will be on designing, delivering, and refining training programs across various platforms. By ensuring employees stay informed and skilled, you contribute directly to their success.

• Facilitate training sessions for groups or one-on-one interactions.
• Regularly review and update training materials in response to procedural changes and regulatory guidelines.
• Strive to achieve Key Performance Indicators (KPIs) that drive team excellence.
• Work collaboratively within established boundaries and independently when needed
• Provide clear and concise feedback to enhance learning outcomes.

What you'll need to succeed

• Proven experience in training delivery, ideally within a call centre or training environment.
• Strong interpersonal and communication skills (both written and verbal).
• Ability to thrive under pressure and meet deadlines.
• Detail-oriented with a commitment to meticulousness.
• Embrace change and adaptability.

What you'll get in return

• Salary ranges from £22,000 to £26,500 DOE.
• 25 days' holiday per annum (Holiday buy and sell scheme)
• Hybrid working model.
• 2 x Volunteering days to support charitable initiatives.
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity.
• My Medicash App / Medicash cash plan - claim back dental / physio / optical appointments.
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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