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Form of work
SalaryAre you an eagle-eyed Internal Sales Administrator? Do you thrive on building relationships with people? Then this could be the perfect opportunity for you!
Our global manufacturing client based in Southam; Warwickshire are looking to recruit a permanent Internal Sales Administrator.
Benefits:
- Salary - £23,000 to £25,000 per annum DOE
- Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
- Private Medical Insurance after successful completion of a 6-month probationary period
- Annual Bonus - Company performance based.
- 31 Days Holiday (inclusive of Bank Holidays)
- Company sick pay scheme
- Auto-enrolment Pension
Internal Sales Administrator Responsibilities:
- Provide Sales Administration assistance to the sales team order processing and administration services.
- Respond to customers via telephone and email.
- Ensure company database is kept up to date.
- Prepare and register all quotations (verbal and email).
- Ensure delivery dates are met in accordance with customer requirements.
- Carry out general administration duties.
- Assist with estimating to gain an understanding of products to help secure competitive pricing from suppliers.
- Arrange export documentation and carriage for UK and overseas orders, as required.
- Undertake Basic Internal Works / Bill of Materials and instructions.
- Update workshop instructions on Sage when completed.
- Process returns to customers.
- Write test certificates, conformity certificates and origin certificates for customers.
- Resolve queries including delayed deliveries, stores issues and on the sales ledger.
- Participate in tasks relating to marketing, updating company website and exhibitions, when requested.
- Provide technical support to customers and outside personnel.
- Provide the first point of contact for all customer enquiries.
Required skills and experience.
- Excellent customer service, providing a friendly and courteous front of house image.
- Excellent communication and people skills
- Proactive and capable of planning ahead and time management
- Organised and methodical
- Effective interpretation of instructions
- Proficient typing and data processing
- Computer literacy, capable of using Sage Accounts, Internet, email, and the Microsoft Office suite.
- Adaptable and flexible and capable of managing changing priorities and tasks.
Should you be interested, please apply through this advert.
KSBirmingham
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
