Internal Sales Coordinator
Redditch
Up to £28,000
Company Profile
A privately owned engineering firm, quality accredited within a niche market, and a market leader in their field currently going through a rapid expansion. The business offers bespoke solutions on an individual basis and cater for the mass market. Unrivalled in both service and reputation, this is an excellent opportunity to join a business that has over 50 years of heritage and offers a real growth opportunity both personally and professionally.
What you will do as an Internal Sales Coordinator
- Handling all inbound technical enquiries via both the phone and email
- Assisting with managing the sales inbox ensuring all emails are responded to accordingly
- Managing existing client accounts ensuring repeat orders and contract renewal
- Providing consultative advice to clients regarding technical sales enquiries
- Closing sales orders, issuing and following up on quotations and processing orders
- Helping other departments when needed
- Ensuring internal CRM is kept up to date with all client information
- Analysing client accounts and always ensuring excellent customer service
What you will need:
- Previous technical sales experience would be desirable
- Experience within a manufacturing/engineering business
- Handled a full sales process from enquiry through to dispatch
- Engineering degree would be an advantage
- Proven experience in a sales admin/coordinator role
- Excellent communication and customer service skills
What is on offer?
- Free parking on site
- Bonus structure
- Ability to accrue extra annual leave based on time served
- Progression opportunities
Job ID: 7406