Address
Form of work
SalaryLocation: Redditch, Worcestershire, United Kingdom
Type: Permanent
Our client is a renowned pump manufacturer serving domestic and commercial markets. With a legacy dating back to 1906, they are committed to delivering excellence in their products and services. As they continue to grow, they are looking for a dedicated and motivated Sales Advisor to join their team in Redditch.
As a Sales Admin you will play a pivotal role in their sales department. You will be responsible for providing exceptional customer service, offering expert advice on their product range, and contributing to their mission of delivering high-quality fluid management solutions to their customers.
Key Responsibilities
- Manage customer telephone enquires such as, price and availability & progressing orders.
- Liaise with Sales Reps, Customers, and other Departments to ensure the customer is put first.
- Provide accurate product information, technical advice, and solutions to customers.
- Respond to email enquiries.
- Quote customers.
- Process customer orders using internal systems.
- Build relationships with key customers.
- You will be a conscientious person with the ability to work well as part of a team.
- Well organised with the ability to manage your workload efficiently.
- Strong telephone skills, e.g., confident when talking to customers about a variety of enquiries.
- Excellent IT skills e.g., Microsoft Office and the ability to learn internal IT systems quickly.
- Good English and Maths skills.
- High attention to detail.
- Previous experience in an office-based role.
