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About the job
Job summary
This post is located within the Infection Prevention and Control (IPC) team, which sits in the Health Equity and Clinical Governance Directorate, in the Nursing & Allied Health Professionals Division.
The post requires significant organisational skills as well as the ability to communicate effectively with all levels of staff. Although work will be guided, the postholder will be expected to plan and prioritise their own work to ensure smooth running of multiple projects whilst also being comfortable to operate within an evolving portfolio.
The role will include ensuring projects are planned, managed and delivered effectively, supporting the delivery of milestones. The postholder will develop and manage systems and processes to guarantee oversight, monitoring and delivery of programme targets.
Location
Any core UKHSA location (Birmingham, Leeds, Liverpool, London)
The UK Health Security Agency (UKHSA) operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). Specialist or regional roles will be based at the appropriate UKHSA site. For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Working Pattern – Full Time, Part Time, Job Share, Flexible Working
Job description
Responsibilities section:
As an IPC Programme Support Officeryour main responsibilities will include:
- Project Management and Support –Assist and work closely with other staff members working on the relevant programmes, providing information to support planning and managing elements of projects as directed by the relevant lead or Programme Manager. Maintain project plans, supporting the provision of management information and participating in working groups.
- Business Administration Support –Provide appropriate support to senior colleagues to assist in the articulation and delivery of agreed objectives and targets via an efficient, high quality, confidential and timely service
- Stakeholder engagement and communications –Work collaboratively across the IPC team, directorate and wider UKHSA functions and external partners. Duties may include the scheduling, organisation, execution and recording of key stakeholder forums and meetings, either face-to-face or remotely.
- Quality improvement –Suggest changes to and implement policies and procedures in own work area. Work within the scope of the programme budget and the financial administrative systems and protocols within the Directorate and organisation.
- Governance–Provide key project reports and support effective governance and decision making, reporting to the line manager and Head of IPC when needed.
- Assurance–Support or set appropriate project assurance and engage with project reviews.
- Guidance & Support–Seek appropriate support, guidance and coaching from the project community. Show commitment to personal development. Promote effective individual and team performance. Share and promote best practice and lessons learned to create a culture of learning and good practice which supports continuous improvement to optimise project delivery.
- Project Performance & Controls–Develop the Project Plan and apply appropriate project principles to deliver stated objectives. Identify and set appropriate Project Controls. Track and report delivery against milestones.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Please review the job description for a full list of roles and responsibilities.
Person specification
Essential Criteria:
It is important through your application and Statement of Suitability of 1000 words that you give evidence and examples of proven experience of each of the essential criteria (for full details of all essential criteria please refer to the attached job description, you must review this to produce your statement of suitability):
Essential
- Educated to degree level/NVQ6 or equivalent experience
- Experience of maintaining good stakeholder relations and of working with others to achieve common goals
- Working knowledge of MS Office tools, basic project management tools and techniques, and strong organisational skills and attention to detail
- Experience of work or study in the health and social care sector
- You have inner composure, recover quickly from setbacks, and learn from them
- Consider different individual needs, views, and ideas, championing inclusion and equality of opportunity for all effectively managing conflict, misconduct, and non-inclusive behaviour, raising with senior managers where appropriate
- Ability to work independently and flexibly across a diverse and busy team, to support new and emerging priorities
- Ability to use digital tools and understand where they can best be deployed
- An understanding of and commitment to equality of opportunity and good working relationships
Desirable
- Knowledge and understanding of public health issues or previous experience in a similar role
- An interest or familiarity in Infection Prevention Control, public health issues and a commitment to reducing health inequalities
- Project Management Qualification (e.g. PRINCE2 Practitioner)
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description – please do provide evidence of how you meet this.
If you are successful at this stage, you will progress to an interview.
STAGE 2 – INTERVIEW
This post will involve an interview by video.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
Expected Timeline:
Advert close: 23:55hrs on 14th March 2024 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Shortlist: w/c 25th March 2024
Interviews: TBC
Please note these dates could be subject to change.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team