Address The IT Business Engagement team are responsible for aligning business objectives with employees and management in designated business units. The team work with the business to roadmap IT requirements and acts as the glue between the business and IT to ensure successful delivery of the IT roadmap.
“This is a great opportunity for an IT Business Partner to have true impact in IT strategy and delivery across the GSMA. Along with the usual project management skills, you must have fastidious attention to detail, be an excellent communicator, and a collaborative and inquisitive nature.
About You
Contract type Regular
Department: IT
Team: IT Business Engagement
Location: London with hybrid working
Position type: Permanent; full-time
Team: IT Business Engagement
Location: London with hybrid working
Position type: Permanent; full-time
What the hiring manager says
“This is a great opportunity for an IT Business Partner to have true impact in IT strategy and delivery across the GSMA. Along with the usual project management skills, you must have fastidious attention to detail, be an excellent communicator, and a collaborative and inquisitive nature.
As we kick-off key strategic initiatives, you will have plenty of scope to contribute to shape the future of our organisation, as such, I’m looking for someone with a flair for innovation.”
David Cook, Head of IT Business Engagement
David Cook, Head of IT Business Engagement
About the Role
Main responsibilities include, but are not limited to, liaising with internal departments to identify, define and manage project IT requirements, scope and objectives. Liaising with the wider IT Applications team to drive the application requirements to delivery and support the business in navigating the IT landscape.
You will also:
- Maintain comprehensive project documentation, schedules, plans and reports
- Vet and process business cases to define IT requirements
- Plan, organise and prioritise workloads, work on own initiative and to tight deadlines
- Set and work to timelines and milestones
- Track costs and assist with managing and maintenance of budgets to deliver projects
- Manage and coordinate between local and overseas vendors and other technical contractors
- Report and escalate to stakeholders as needed
- Work with both local and virtual teams that are geographically diverse
- Network and gain industry knowledge, including an ‘over the horizon’ view
- Creatively solve problems a practical, solution focused approach
- Be responsible for risk and issue mitigation.
About You
You will be a creative problem solver with a practical, solution focused approach.
You will have:
- Experience in setting and working to timelines and milestones
- Experience in delivering highly technical IT solutions
- Experience in delivering data analytics and digital transformation solutions
- Strong knowledge of application landscape and how this can drive high performance teams
- Strong relationship building and interpersonal skills
- Strong experience of Cloud applications such as salesforce.com, workday, office 365 and asana
- Experience in a Mobile Telecommunications Industry is an advantage.
Contract type
Worker type
Employee What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our
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page. Being You at the GSMA
We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
