It Desktop Support Engineer

This role requires an IT Desktop Support Engineer to provide technical assistance and support for the company's technology department. The successful candidate will be tasked with maintaining and improving the overall IT infrastructure, ensuring that the company's technology operations run smoothly.

Client Details

Our client is a large-scale business services provider with a global reach, based in Leeds. It prides itself on leveraging technology to deliver innovative solutions to its clients, and values IT as a crucial part of its operations.

Description

IT Desktop Support Engineer

• Provide IT support to staff, troubleshooting hardware and software issues.
• Assist in maintaining and updating the company's IT infrastructure.
• Implement IT projects as directed by the IT Manager.
• Ensure data security measures are implemented and maintained.
• Provide training to staff on IT systems and security practices.
• Keep abreast of technological advancements and make recommendations for improvement.
• Collaborate with the IT team to deliver quality service to staff.
• Document IT processes and maintain records of IT issues.

Profile

A successful IT Desktop Support Engineershould have:

• A degree in Information Technology, Computer Science, or a related field.
• Proficient knowledge of hardware, software, and networks.
• Excellent problem-solving skills.
• Strong communication and interpersonal skills.
• The ability to work as part of a team.
• A proactive approach to learning and development.

Job Offer

The offer to IT Desktop Support Engineer will,

• A competitive salary
• 25 days annual leave, with accrual increasing with each year of service up to 30 days, plus bank holidays.
• The opportunity to work with a supportive team in the Business Services industry.
• A chance to grow and develop in a company that values technology and innovation.

We encourage all who meet the above criteria to apply for this exciting opportunity in Leeds, as an IT Desktop Support Engineer.