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SalaryIT Manager| 23 Month Contract | (Outside IR35) | Hybrid (Edinburgh, 3-4 days pw) | Starting ASAP
Day Rate: £281.22
Job Description:
Harvey Nash’s public sector client is looking for an Assistant Head of IT Support. Your primary responsibilities will include, but are not limited to, providing strategic and operational advice and guidance on the use and maintenance of the client, or those used by the client, IT systems, creation and maintenance of relevant IT related standard operating procedures (SOPs), representing the client at meetings with external stakeholders and suppliers, and line managing the Digital Content Manager.
Main Duties:
- Provide strategic and operational IT advice, guidance, and support to those that work for the client;
- Line manage the Digital Content Manager & IT Support staff
- Develop, implement and/or monitor standard operating procedures for the use of THE website and Intranet;
- Develop and/or review relevant key performance indicators (KPIs) on used IT systems, making recommendations for change where applicable;
- Research and recommend, where applicable, hardware, software and network solutions;
- Lead on the decommissioning of legacy IT systems;
- Oversee the purchase, installation, configuration and management and maintenance of client owned, or used by client, hardware and software;
- Represent client at meetings, focus groups, etc., with external stakeholders and suppliers;
- Produce and review business continuity guidance on client IT related business activities
Essential Skills & Experience:
- Proven experience in IT support and management roles
- Excellent IT literacy, including the use of Microsoft 365 and other software applications
- Experience of developing/adapting guidance documents
- Highly organised and efficient, and able to prioritise and manage multiple tasks against agreed timelines
- Excellent interpersonal and communication skills, both oral and written, and meticulous attention to detail
- Proven experience of working independently, as well as part of a multi-disciplinary team
- Personal resilience and the ability to deal with what can be a distressing subject matter
- Working knowledge of current legislation regarding data protection.
This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
