It Service Desk Team Leader

IT Service Desk Team Leader              

Hybrid working (2 days from home p/w) – giving you that all important work/life balance!

Are you an IT Service Desk Analyst looking for the opportunity to progress into team leading?

In this exciting IT Helpdesk Team Lead role working for a prestigious London consulting firm, you will be responsible for leading a small team as well as providing a range of support for all technology systems.

Working in a progressive and encouraging environment, you will be able to oversee the day to day activities of the helpdesk whilst managing suppliers and 3rd parties.

Your skills:

• You will be an IT Support Analyst looking for progression into an exciting Team Leader role
• You will have some experience of leading or mentoring IT Support Analysts in a previous role
• Excellent communication skills and a good understanding of working in a high pressure environment.

Your responsibilities:

In this technical hands on Team Leader position, you will provide 1st and 2nd line support for the following:

• Office 365
• Microsoft Teams
• Windows 10
• Active Directory
• Hardware

If this sounds of interest, hit APPLY now!