It Support Engineer

Contract Role - Ongoing
£12.38 per hour PAYE
To start ASAP
0900 - 17:30
Your new company
Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams to provide high quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible and open.
Your new role
An IT Engineer is required who holds the below skills and experience:
Relational Skills * Ability to deliver great customer experience in a very active environment and to be invigorated by constant personal interaction, sometimes this will be the all-important first impression * Strong communication skills that let you converse freely and comfortably with small groups as with individual customers * You're passionate about customer service and eager to share that passion with others * You're willing to learn and embrace service delivery approach * You have strong people skills - you're approachable, a good listener and empathetic * Clear communication and able to convey technical solutions to all levels of user * Adaptable to different scenarios (working alone / working in a team) * Strong interest in technology, and agility at learning new technologies Technical Characteristics * Able to understand user requirements and guide them towards a fix * Is familiar with today's technologies used in the workplace (Windows 7 / 10, Office 365, Teams VPN's, BYOD, One Note) * Is willing to learn support of bespoke hardware / software used on customer sites * Is familiar with working to SLA's * Is familiar from logging requests / incidents as they come in (Service Now)
What you'll get in return
Well-established on-site working environments * Diverse and inclusive team * High ethos and purpose-driven organisation * Opportunity to contract for a reputable and growing organisation.
What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.

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