It Support Engineer

Are you an experienced IT Support Engineer looking for an exhilarating new opportunity?
Do you have amazing problem-solving skills with a passion for technology?
Are you hard-working, enthusiastic and want to be part of a fantastic company that is experiencing significant growth?
Then we have the IT Support Engineer role you!
We’re looking for someone to join this amazing team, who are super flexible, have some great bosses, work with a super high standard of tech and have exciting plans for the future!
As an IT Support Engineer, your responsibilities will include…
• Providing 1st line technical support to customers
• Diagnosing & resolving software/hardware issues
• Supporting 2nd Line technical support to customers
• Managing and taking ownership of the company’s Client Support Management System
• Supporting with projects when required
• Identifying & exploring new technologies that could advance customers infrastructure
We are looking for an IT Support Engineer with the following skills and experience…
• At least 2 years experience in a similar IT role
• Experience of working within an MSP environment and remote trouble shooting
• Some experience using technical skills, including Windows, MAC OS, Microsoft Office 365
• Positive, personable, and driven to work on own initiative with a willingness to learn
• High standard of customer service skills with excellent communication
• Strong organisational and time management skills
In return, the successful IT Support Engineer will receive a salary of £20,000 to £25,000, plus the following benefits…
• Flexible working
• High standard of tech facilities
• Wellness helplines
• Team events!
If you’re interested in this IT Support Engineer position, then send your CV over to us today!