It Support Specialist

Jonathan Lee Recruitment is helping an established Manufacturing organisation in the Harrow area recruit a full-time IT Support Specialist to help with a range of computer hardware, software and infrastructure skills. This is an onsite role working out of their Harrow site Monday - Friday.

They are looking for an established 2nd line level Support Specialist to help with troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams to the internal business users.

The role will be multi discipline looking after Network management including but not restricted to Security, Compliance, New User Set-Up, Access, Privilege and configuration management. As well as a proven second line level IT technical experience the organisation are looking for an effective verbal and written communicator to effectively build relationships in the business and act as an IT ambassador.

To apply for this IT Support Specialist role, your soft skills, expertise and experience should include:

• Extensive experience of the Microsoft Windows Desktop essential
• A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,  Azure, Teams & OneDrive highly desirable
• Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack
• Experience of network, printer, AV, UPS and Security hardware
• Experience of working within a Cybersecurity framework
• Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions
• A good understanding of ISP solutions and connectivity requirements
• Wi-Fi solution experience & knowledge
• An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc.

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary of £40,000 p/a and the chance to join a passionate and welcoming team.

If this full-time IT Support Specialist job in Harrow motivates and inspires you, please contact Jonathan Lee Recruitment today. We'd love to help you get your next role.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included