It Support Team Leader

IT Support Team Leader

Law Firm - Birmingham

Are you a Senior IT Analyst or IT Service Desk Team Leader looking for a new challenge?

Have you got experience of working for a law firm?

In this exciting IT Support Team Leader role working for a prestigious law firm, you will be responsible for building up and managing a team as well as providing hands on technical support.

Working in a progressive and encouraging environment, you will be overseeing the day to day activities of the service desk function whilst working closely with 3rd parties and stakeholders.

Your skills:

• You will have experience of leading and mentoring a service desk / desktop team in a previous role
• The client will look at a senior support analyst stepping up into a team leading role
• You will have experience of working in a law firm and good knowledge of legal specific applications e.g. iManage, Filesite, Worksite etc

Your responsibilities:

In this technical hands on managerial position, you will provide 1st and 2nd line support for the following:

• iManage DMS
• Office 365
• Windows 10
• Azure AD
• Hardware

Some travel will be required to other offices in the UK - expenses paid!

4 days office based / 1 day working from home per week

If this sounds of interest, hit APPLY now!