Address***Cranfield***
Level 3 IT Support Technician apprenticeship
Salary:£12,500
Location:MK43 0BT
Monday to Friday (9 - 5)
Office based
You will be supporting the technical team, providing 1st line support - both onsite and remotely. There will be a program of working with other team members in the field providing technician days and completing installations.
Roles and Responsabilites:
- Respond to helpdesk requests remotely
- Taking help desk calls; logging and tracking calls
- Hardware and software repairs in a workshop facility
- Installation of hardware and software
- Carry out network documentation and reporting
- Assisting with sourcing spare parts and replacement equipment
- Assisting technical team with maintenance tasks and installs
Desired skills:
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
Personal Qualities:
- Logical
- Team working
- Initiative
- Patience
- Motivated
Desired qualifications:
- Ideally GCSE's graded between 4 or C and above including English and Maths
Things to consider:
- Smart / Casual attire
- Friendly team
#INDHOST
Job Types: Full-time, Apprenticeship
Salary: £12,500.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Ability to Relocate:
- Cranfield, MK43 0BT: Relocate before starting work (required)
Work Location: In person
Reference ID: INDPED
