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SalaryIT Support Technician - Bromley London - £29,000 + Benefits
I'm looking for a highly motivated IT Support Technician with at least 2 years of prior experience within the IT Support. The position is based in South- East London for a well-established secondary school. As an IT Technician, you will be responsible for proving 1st / 2nd Line support to users across all school sites as well as helping to with the day-to-day maintenance of the schools IT system, from installing and configuring new hardware and software to troubleshooting technical issues.
Key responsibilities:
- You will be working under the guidance of the IT Manager to provide assistance with computer network and associated hardware and software support across the school faculty.
- You will be providing first line support to all end user and dealing with user issues, either face to face or using remote access tools, logging work using the IT helpdesk.
- Assist with installation, configuration and troubleshooting end user desktop, laptops, printers, and classroom AV equipment.
- Responsible for monitoring and maintaining IT documentation.
- Assist with delivery of equipment, security mark equipment and help maintain the asst register of all IT equipment.
- Provide general administrative duties as required.
Please note, this job description is not comprehensive description of the post. It may be reviewed and subject to modification or amendment at any time after consultation with the post holder.
You will need to demonstrate the following:
- You will need at least 2 years of prior experience within IT Support
- Strong knowledge with Windows Application - Office 365 - Azure - Active Directory -Mac and an ability to troubleshoot common issues with these.
- Having prior experience working in a Help Desk support environment and of using remote desktop software to support users.
- Having knowledge and understanding of e-mail, internet systems, anti-virus, installing and maintaining audio and visual systems.
- Ability to present ideas and solutions in a user-friendly language.
- Experience working in a team oriented, collaborative environment.
- Willingness to travel between sites and to work occasional weekends to support events.
- Awareness of the need for personal development, both as a member of a team and as an individual, a willingness to participate in INET and appraisals.
What you will get:
- Salary Package ranging £27,000 - £29,000 DOE
- 25 days holidays + bank holiday
- Competitive pension scheme
- Private medical health
- Excellent training and development plan, with opportunity to progress from within the business.
- Staff incentive and benefits
- And more!
If you feel this role is suited to you then, click the "apply now" or send your most up to date CV to callum.lockett @ circlerecruitment.com for Immediate consideration.
Windows Application - Office 365 - Azure - Active Directory - Basic Network Support - Mac - Troubleshooting - Intune.
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