It Technician

IT Technician
Peterborough
£30,000 - £35,000
Hybrid
 
We are supporting a leading agricultural business based in the Peterborough area. We are looking for an IT Technician to join an established team. The ideal candidate will have experience with both 1st and 2nd line support.
Responsibilities: 
- 1st Line Support & basic 2nd line Support
- Interact with users on all levels to help resolve IT-related issues and provides answers in a timely manner and escalate as needed
- Keep users informed regarding the status of outstanding problems/ issues
- Communicate effectively with users to identify needs and evaluate alternative business solutions
- Work with company IT business partners to provide maintenance and on-going support for company systems and technologies
Skills Required: 
- 1st Line support knowledge
- excellent customer service
- Strong work ethic and sense of personal responsibility for work outcomes
- Able to work well in a team
- Stock management 
- Process IT requests for new starters and leavers
- Full UK driving licence
- IT qualification (Degree, CompTIA A+ or equivalent) 
 
For more information, please contact Sean Cooper at Pure Resourcing Solutions, or click apply. A full job spec is available. Don’t hesitate and give me a call today on 01223209888 or email sean.cooper@prs.uk.com for further details.