It Workstream Lead

• To support your working life balance, this role offers hybrid working options - Home working 80%, office-based 20%


• Join a well-established team that prides itself on its excellent reputation


• Opportunity to be involved in change management projects throughout the IT Division

We are seeking a dynamic individual to join our team as an IT Workstream Lead. In this role, you’ll take charge of planning and executing IT work stream-activities, ensuring adherence to standards, policies, and agreements, and collaborating with internal and external stakeholders to achieve successful project delivery.

Reporting to the IT Applications Delivery Manager, you’ll lead, plan, track, and report on IT projects and work-stream activities, following IT best practices, Delivery Governance, and the Secure Software Development Life Cycle Framework ensuring stakeholders, dependencies, cost, quality, and time are managed within agreed parameters.

As an IT Workstream lead, you’ll agree, measure, and implement IT project milestones, engaging with IT Service Owners, Change Managers and Project Managers to ensure project deliverables meet agreed IT Service Delivery Standards. You’ll also be responsible for anticipating, monitoring, managing, and reporting on IT issues and risks in line with NFU Mutual Risk Policy and our IT Delivery Processes. You’ll keep risks visible and resolve or mitigate them to protect project deliverables and maintain agreed quality standards.

You’ll lead and motivate IT project and delivery teams in conjunction with Project Managers and IT Service Owners, evaluating and providing feedback on the performance of IT work-stream teams and individuals to promote employee development and maximize their contribution to business objectives.

With the guidance of the Group IT Service Owner, Group Procurement, Group IT, and Legal departments, you’ll assist and coordinate the sourcing, selection, procurement, and management of third-party suppliers and services.

The ideal candidate will have:

• Experience of working within change/project management within an IT Division


• Stakeholder management skills, including influencing and the ability to work collaboratively with a diverse range of internal and external stakeholders


• Excellent organisation skills and able to adapt to changing priorities


• Strong problem-solving skill, with the ability to analyse complex issues and develop effective solutions

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• £45,000 - £55,000 annual salary


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.