Address Salary: £25,000 to £30,000 per annum
Location:
Bristol
HR Director, Victoria James • 13 February 2024
As a Junior Resource Manager, this is an entry level role within the department and training will be given in all the responsibilites detailed below. You will play a crucial role in managing the resources and operations of our studio. Your primary responsibility is to ensure the efficient allocation of studio staff, freelancers, and resources using Resource Guru and other scheduling systems. You will work closely with Delivery Managers, Leads, Chapter Heads, and various stakeholders to ensure smooth project execution, manage timesheets, handle leave requests, and contribute to the overall success of the studio.
Key Responsibilities
Resource Management:
- Ownership of Resource Guru: Efficiently book and schedule all studio staff, ensuring that Resource Guru is up-to-date and utilized appropriately.
- Issue Resolution: Collaborate closely with Delivery Managers and Leads to resolve scheduling conflicts and resource allocation issues.
- Capacity Planning: Identify the need for additional capacity or freelance support, and support in recruitment efforts when required.
- Resource Governance: Ensure compliance with scheduling policies and guidelines (resource policing).
Meetings and Communication:
- Resource Meetings: Lead resource meetings with Chapter Heads and Delivery Managers to discuss resource allocation and project priorities.
- Timesheet Management: Oversee permanent staff timesheets, ensuring accuracy and completeness.
- Freelance Timesheet Approvals: Review and approve freelance timesheets, and process freelancer invoices.
- Leave Management: Manage holiday, sick leave, and other time-off requests for studio staff.
- Contract Hires: Assist with onboarding new freelance contractors, including contract management.
Financial Oversight:
- Finance Meetings: Attend weekly finance meetings, cross-checking resourcing against billing plans to ensure financial alignment.
- Cost Management: Monitor and manage freelancer costs to stay within budget.
- Risk Management:
- Proactive Risk Identification: Identify and manage risks and issues, resolving them before they escalate or become significant obstacles.
- Adapt to Change: React to changing priorities and communicate the impact of changes on resource allocation and project timelines.
Required Behaviors and Outcomes
- Attention to Detail: Demonstrate extreme attention to detail when managing schedules and timesheets to prevent errors.
- People Skills: Be a 'people person,' capable of working effectively with various stakeholders, and fostering positive relationships.
- Problem Solving: Exhibit excellent problem-solving and troubleshooting skills to address scheduling conflicts and resource challenges.
- Fair and Firm: Maintain a firm yet fair approach when managing resources, schedules, and conflicts.
- Effective Communication: Comfortably engage in challenging conversations and make tough decisions when necessary.
- Ownership Mentality: Take ownership of the schedule, managing it tightly and ensuring resource optimization.
- Calm Under Pressure: Keep a calm demeanor and handle high-pressure situations effectively.
- Multitasking: Be a 'plate-spinner' capable of managing multiple tasks and priorities simultaneously.
- Systems Proficiency: Experience with scheduling systems, including Resource Guru, is a plus.
Key Systems and Software
- Microsoft Office suite
- Resource Guru
- Microsoft Teams
- Greenhouse (for contract hires)
- Synergist (for financial oversight)
- SharePoint
For you
As an independent agency, we will present you with the opportunity to make a difference, have a voice and be heard. You will be able to lead or be involved in initiatives outside your core role that are close to your heart, as we are involved in a variety of relationships and activities focusing on sustainability, diversity, equality and inclusivity, young talent, health and wellbeing and more. It's also a very friendly place to work.
Building diversity into our team isn’t just important to us as people, it is business critical.
We design digital products and services for a diverse world, and so we want a diverse team who enable us to produce the best work for our clients. We don’t just celebrate differences; we want a team that is built upon them.
A team that represents all sexual orientations, ethnicities, faiths, and gender expressions. Every person is welcome at Great State and we offer the appropriate support throughout anyone’s journey with us.
Equally if you have a disability or a special need that requires accommodation or our attention, then we want you on our team, and we actively encourage you to apply.
