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SalaryAbout Ashurst
Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com.
Department/Role overview
As part of the Reward & People Data team, you will provide technical support for the firm's main learning management system and other related systems.
Main responsibilities
Provide technical support to end users and internal teams.
- System and records maintenance on firms learning management system (LMS).
- Provide system training for all new users.
- Assist with configuration and implementing system improvements.
- Maintain system functionality by troubleshooting, analysing technical problems and deficiencies.
- Provide scheduled and ad-hoc reporting.
- Maintain and upload new content onto learning management system.
- Maintain governance and quality assurance by reviewing data entry across learning management system.
- Manage relationships with external vendors.
- Participate in projects.
- Reporting production and analysis.
- Build trusted relationships across the business.
Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.
Essential skills and experience
- LMS or systems experience.
- Advanced Excel Skills (including pivot tables and vlookups).
- Demonstrated aptitude for problem solving and analysis.
- Configuration skills.
- Excellent analytical and critical thinking skills.
- Strong attention to detail.
- Ability to manage multiple tasks.
- Strong communication skills and ability to communicate with a wide variety of audience
Desired skills and experience
- Experience working with LMS systems.
- Extensive use of databases, reporting skills and data manipulation.
- Experience with Survey Solutions.
- Experience of creating data visualisation using reports/PowerBI.
Background checks
In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.
