Job Description
Job role: Legal Assistant
Location: Liverpool City Centre
Job Type: Permanent Full time
Basic salary: £20,000.00-£22,000.00
About us:
CEL Solicitors is one of the fastest-growing law firms in the UK. Having secured multimillion funding, we are on a huge growth trajectory and plan to be the UK’s number one consumer law firm that is renowned, nationally, for legal services and financial complaints.
We are looking to hire a Legal Assistant to join our ever-growing Fraud Department. Fast-paced but rewarding environment.
You will be working in a happy office environment with a lot of emphases on the team culture and putting clients first.
We are a People Before Profit Law Firm, that Celebrates Excellence in Law.
Full training will be provided in respect of all requirements of the job role.
Responsibilities:
- Handling and managing high volumes of calls from Clients and Customers
- Ensure all relevant information is captured within a bespoke case management system
- Update and chase clients daily ensuring all claims are assessed and progressed within short deadlines
- Chasing defendants for updates on cases
- Chasing clients for payment of bills.
- General admin support/office duties
- Provide excellent Customer Service
- Liaising with internal departments and clients
Requirements:
- Ability to work in a fast-paced environment
- Strong written and verbal communication skills
- Focus on consistently achieving targets
- Strong problem-solving skills
- IT proficiency and a good eye for detail
- 1 year of administrative experience preferred