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SalaryI am currently recruiting for an Licensing and Compliance Officer on behalf of my client, a leading public sector organisation based in Leeds (LS9).
The Taxi & Private Hire Licensing Section is responsible for the licensing, inspection and supervision of taxis and private hire drivers and their vehicles. This includes processing applications for operators and drivers, testing drivers and vehicles, and enforcing compliance on the street.
Duties of the Licensing Officer will include:
- To be responsible for processing new licence applications or the renewal of licences and Permits.
- To handle, process and balance cash and cheques received while processing licence applications and issue receipts.
- To deal with telephone enquiries and respond to emails and letters from the public, trade, outside agencies and other Council departments.
- To communicate effectively with internal & external customers and colleagues in relation to work undertaken & be well informed on all current policy and conditions.
- To ensure effective, timely and efficient input to the licensing system to maintain accurate records and track progress of work.
- Undertake appropriate checks in accordance with the 'fit and proper' and safeguarding procedures and guidelines, including criminal record checks via the Disclosure & Barring Service (DBS), to ensure accurate application submissions are made.
- To deal with and resolve most enquiries on a drop in or appointment basis, at a counter or in a meet and greet (floor walking) environment.
To be successful in this role, you will have:
- The ability to communicate effectively with a wide range of people and provide a high standard of customer service.
- An awareness of financial regulations and their purpose.
- Have an awareness that taxi and private hire vehicles, drivers and operators must be licensed, as determined by legislation, and the role this plays in protecting the travelling public.
- Experience of processing volumes of financial transactions efficiently and accurately within strict financial regulations.
- Experience of dealing with and offering advice to face to face and telephone enquiries relating to a variety of people and organisations.
- Experience of using Microsoft Office software.
This post is full time 37 hours per week Monday-Friday, with a pay rate of £13.69 per hour PAYE or £16.81 per hour via Umbrella.
Please apply today for a chance of an immediate interview!
What Reed can offer you as a temporary employee:
- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
