Job Advert
Fixed Term until 31st March 2025
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds
West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.
This role is based within the Advice Shop, where the successful candidate will work as part of a small project team funded by the UK Shared Prosperity Fund.
In this role, you will provide advice, assistance and advocacy to help people work toward long term financial security. You will focus particularly on engaging with clients who are experiencing long-term unemployment or facing other barriers to work.
You will work with a caseload of clients to set goals and identify barriers to financial inclusion, working pro-actively to address these. This project offers a holistic service, providing advice in the areas of welfare benefits, debt, housing and energy advice, so experience in advice giving is essential. Empathy, listening skills and understanding are vital to excel in this role.
Good partnership working is an essential part of this role and you will have the opportunity to build strong working relationships with key partner services and organisations to raise awareness of the service and encourage engagement from both clients and stakeholders.