Manager, Risk & Control Partnering

We are looking for an experienced, results-driven Policy and Regulation Manager to join the Retail Products Risk Team, within Retail Risk.

Retail Risk forms part of the first-line of defence and play a key role in the application of regulatory change and subject matter expertise in the safe execution of regulatory standards across Retail Risk; ensuing Nationwide achieves its strategic ambitions, remains compliant and does the right thing for our customers.
We now have an opportunity to join our Retail Products team within Retail Risk, primarily working to support our Retail Products colleagues with regulatory and conduct advice, as well as conduct and operational risk management. This role provides an opportunity to lead and work on a variety of projects, as well as working with other risk and product teams covering a range of interesting areas.

So if you have a passion for doing the right thing in the right way for our customers, experience with regulation, risk management more broadly and want to further your career in Retail Risk then this may be the role for you. 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

This role requires you to travel into the office 2 days a week to our offices in either Swindon, London or Northampton

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can

What you’ll be doing

Main responsibilities will be:

• Completing gap analysis against key policies, regulatory papers and best practice guidance to identify where risks or issues lay in our internal processes with a view to improving the application of regulations within Retail Products
• You’ll be responsible for creating an action plan of areas where improvements are required and keeping relevant stakeholders, up to date on progress.
• Providing subject matter expertise to projects, risk partners and stakeholders when queries arise relating to Retail Products regulatory adherence
• Support with reviews from Audit, Compliance, Chief Controls Office and our regulators and analysing feedback at a process and functional level, articulating findings to stakeholders.
• Responding to challenges of additional and emerging risks and regulation, ensuring our policies, processes and Lifecycle Definition tools accurately reflect our regulatory position  
• Leading on work and mentoring colleagues, providing guidance and coaching to ensure adherence to risk and regulatory requirements

About you

We are looking for someone who is highly organised, enthusiastic, who has great stakeholder and time management skills.

As a minimum you’ll have:

• Experience within financial services
• Experience working in a first line regulatory environment, with a good knowledge of the FCA handbook and the Regulations that impact Retail Products
• The ability to analyse information and produce concise and informative reports and presentations
• Experience in providing accurate and expert regulatory and risk advice
• Demonstrable ability to manage time effectively and display strong organisational skills with a high level of attention to detail and accuracy
• A logical, inquisitive mind with an interest in regulations, policies and processes
• Strong relationship management and influencing skills, to help build trust and maintain relationships with a variety of stakeholders across the business and externally
• A proactive, collaborative and solution-oriented approach.
• Being able to think ahead and take planned action as appropriate

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Gympass – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

#LI-POST