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Salary Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary
Marketing Manager, Advisors Client Services We are seeking a highly motivated Marketing Manager to join our dynamic Marketing Services UK team in Mastercard Advisors. The Marketing Manager will play a crucial role in developing, planning, and successfully delivering marketing projects for our clients. This role requires a strong background in marketing, project management skills, and understanding of the financial services industry. The ideal candidate is the one who loves a fast-paced environment, has excellent communication skills and is a team player. Key Responsibilities:
Project Ideation: Support Marketing Services colleagues and business development teams in scoping projects that will best address client needs, understand the variety of tools and approaches Mastercard Advisors have.
Project Execution: Independently execute marketing projects and campaigns. Project types include, but are not limited to: marketing strategy, product launch, customer acquisition, activation, engagement, retention and reactivation campaigns, events, etc... Develop project plans, timelines, and budgets, and ensure effective coordination of resources to meet project objectives – internal and third party.
Client Value Delivery: Focus on delivering value to clients through applying our products/services/tools and effective project management, ensuring client satisfaction and meeting their specific business needs and challenges.
Internal Processes and Documentation to Support Project Delivery: Ensure internal processes and procedures are followed diligently: project forecasting, time tracking/utilization, sourcing, invoicing, vendor management. Maintain accurate project documentation, including project plans, progress reports, and post-project evaluations.
Stakeholder Management: Collaborate with internal and external stakeholders, managing expectations and fostering strong relationships.
Reporting and Analytics: Identify and leverage relevant data to generate insights. Monitor and measure the effectiveness of marketing campaigns, providing insights and recommendations for optimization.
Digital Marketing Trends: Stay up to date with the latest digital marketing trends, tools, and techniques relevant to the financial services industry, and apply them to enhance project outcomes.
Skills and Qualifications:
Marketing Experience: 5-6 years of experience in marketing, preferably in the financial services industry or consulting firms.
Project Management: Proven track record of successfully managing marketing projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
Attention to Detail: Strong attention to detail and ability to manage multiple projects simultaneously, ensuring accuracy and consistency in project deliverables.
Financial Services Knowledge: Familiarity with financial services products, industry trends, and regulatory environment to effectively cater to clients' specific needs.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex concepts clearly and effectively to diverse stakeholders.
Analytical Skills: Able to use advanced analytics tools and techniques to generate actionable insights, measure campaign performance.
Digital Marketing Expertise: In-depth knowledge of digital marketing channels, CRM, and data-driven implementation, with experience in executing successful digital campaigns.
Relationship Building: Strong interpersonal skills and ability to build and maintain positive relationships with clients, internal teams, and external partners.
Software Proficiency: Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes. Demonstrates knowledge on vendor management tools (e.g., Salesforce, Oracle, Coupa, and other Project Management platforms).
Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a willingness to learn and adapt to new technologies and methodologies.
Language Proficiency: Fluent English
Potential candidates can come from:
Marketing teams within Banks, Financial Institutions, MC competitors
Marketing services agencies
Other consulting firms
Role Breakdown:
75% - Project management, including client facing meetings and project related admin
25% - Internal processes/admin
Work from office and meet customers minimum 3 days a week as per Team Agreement
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
