Media Support Worker - Part-Time

Media Support Worker – Part-Time
Inverness, Hybrid
Part-Time, Permanent Contract – 20 hours per week Monday-Wednesday between 09:00 – 17:00
Flexibility to change weekly work pattern on occasion or work location including overnights if required.
Salary: £23,324.37 pro rata
We are currently recruiting on behalf of our highly esteemed and reputable, national client who are seeking a Media Support Worker to join their team on a part-time basis based on-site with their worldly known client in Inverness. There will be an opportunity to work on a hybrid basis.
The successful candidate will have an enthusiastic and positive approach with excellent communication skills, be very tech savvy and have a keen eye for detail. It is essential, that the applicant is flexible and has the confidence to work with recording equipment.
Our client are keen to receive applications from recent Media Graduates or applicants established within their media career with exception communication skills, seeking part-time employment.
In return, our client can offer a vibrant and friendly working environment, genuine development opportunities and a varied day to day.
Key Duties:
Completing and sending Access to Work claim forms.
Supporting team members with service delivery.
Maintaining accurate records.
Booking support
Receiving, uploading and reviewing referrals for support requests.
Updating system in line with agreed processes and escalating work to Disability Advisors / Vocational Rehabilitation Consultants.
Ensuring that all Service Level Agreements (SLAs) are adhered to in terms of acknowledging referrals.
Working with a specified list of suppliers to book, confirm and arrange facilitation support as and when requested for service users.
Following up on any cancelled requests and recording cancellation reasons.
Reporting noncompliance of suppliers or feedback from service users.
Maintaining accurate records using database.
To provide facilitation (human support) to disabled staff and contributors to enable them to fulfil their job requirements without barriers.This includes (but is not limited to):
Guiding service users with sight loss.
Providing reading and research support.
Providing visual description.
Travel support (driving to locations).
Support with operating equipment (audio devices, microphone).
Note-taking in meetings.
Writing briefing notes.
Use of various software packages.
Use of office equipment.
Providing support for service users on transport and public transport, or on location.Required Skills and Experience:
Recent Media degree or experience within the Media sector.
Ability to deliver 1:1 human support, including sighted guiding.
Ability to work effectively with both internal and external customers.
Highly organised, able to self-motivate and manage a busy and varied workload.
Ability to work to tight deadlines.
Ability to engage effectively with a variety of people at all levels.
Ability to learn to use and understand new / variety of computer systems.
Ability to do work to instruction (e.g. data inputting) using standard apps and systems.
Ability to do basic research tasks using online tools and resources, working to a brief.
Experience of working to measurable targets and deadlines.
A team player who is also able to work unsupervised.
Commercial and financial awareness / some understanding of the government funding mechanisms.
Excellent communication and inter-personal skills
Ability to use Radio equipment.
Ability to understand systems and follow standard admin processes.
Use of Microsoft Office (Outlook, Word and Excel)
Task and diary management
Ability to take accurate, reliable notes.
Attention to detail.
Responsible
Well organised
Professional in appearance and approach
Able to work alone or as a team.
Trustworthy and honest
Calm under pressure.
Willing to learn new skills.
Efficient
Enthusiastic and proactive
Possess a positive can-do attitude.The Offering:
Inverness, Hybrid
Part-Time, Permanent Contract – 20 hours per week Monday-Wednesday between 09:00 – 17:00
Flexibility to change weekly work pattern on occasion or work location including overnights if required.
Salary: £23,324.37 pro rata
Pension and benefits scheme
For more information on the role, please make your application and one of our recruitment team will be in touch